Terms & Conditions
OVERVIEW
Welcome to Alaigram United Pvt Ltd! The terms “we”, “us”, and “our” refer to Alaigram United Pvt Ltd. Alaigram United Pvt Ltd operates this store and website (www.alaigram.com), including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.
These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services. Please read them carefully, as they include important information about your legal rights, warranties, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
You must be at least the age of majority in your state or province of residence to use our Services. You may also allow your minor dependents to use the Services under your supervision.
To use our Services, including browsing or purchasing, you may be required to provide details such as your name, email, billing, shipping, and payment information. You agree that the information you provide is correct and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and all activity under your account.
SECTION 2 – OUR PRODUCTS
We strive to provide accurate product descriptions and images. However, product colors and appearances may vary due to device settings. Product details may change at any time without notice. We reserve the right to discontinue products or limit sales to specific regions or individuals.
SECTION 3 – ORDERS
Placing an order is an offer to purchase. Orders are only accepted when confirmed by us, after successful payment processing.
We may decline or cancel orders at our discretion. In such cases, we will notify you using the contact details provided during checkout.
Purchases are subject to our Refund and Return Policy.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price applicable at the time of your order will be reflected in the confirmation email.
You agree to provide accurate billing, shipping, and payment details. You confirm that the payment method used belongs to you and that charges will be honored by your bank or card provider.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss transfers to you once the product is handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services, including text, graphics, images, and trademarks, are owned by Alaigram United Pvt Ltd, Shopify, or their licensors. You may not reproduce, distribute, or exploit this content without prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or features, which are provided “as is” and without warranties. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, products, or services offered by these sites. Please review third-party terms before engaging in transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all sales and purchases are made directly with Alaigram United Pvt Ltd. Shopify is not responsible for any sales, damages, or claims related to your transactions with us.
SECTION 10 – PRIVACY POLICY
Your personal information is collected and processed according to our Privacy Policy. Shopify also processes certain data to provide services.
SECTION 11 – FEEDBACK
Any feedback or suggestions you provide may be used by us for business purposes without compensation.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We may correct errors, inaccuracies, or omissions in product or service information at any time, including after orders are placed.
SECTION 13 – PROHIBITED USES
You agree not to misuse our Services, including engaging in unlawful activity, fraud, harassment, or unauthorized data collection. We reserve the right to suspend or terminate accounts for violations.
SECTION 14 – TERMINATION
We may terminate or restrict access to our Services at any time without notice. Certain provisions (e.g., Intellectual Property, Limitation of Liability) will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available,” without warranties of any kind unless explicitly stated.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Alaigram United Pvt Ltd and Shopify are not liable for damages arising from use of our Services, including loss of data, profits, or business opportunities.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Alaigram United Pvt Ltd, Shopify, and affiliates from claims arising from your use of our Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found invalid, the remaining provisions remain enforceable.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
Failure to enforce a right under these Terms does not constitute a waiver. These Terms, along with referenced policies, form the entire agreement between you and Alaigram United Pvt Ltd.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign or transfer our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of India, with jurisdiction in the courts of Kerala.
SECTION 22 – CHANGES TO TERMS OF SERVICE
We reserve the right to modify these Terms at any time. Updates will be posted on this page. Continued use of our Services constitutes acceptance of changes.
SECTION 23 – CONTACT INFORMATION
For questions about these Terms, contact us at:
Alaigram United Pvt Ltd
📧 Email: support@alaigram.com
📍 Address: S71, Centerspace, 284A, Anjanasree Arcade,
Annankunnu Road, Kottayam, Kerala – 686001
📞 Phone: +91 92891 00797