Terms & Conditions
This document acts as the legal contract between you and the customer. It protects your IP, limits liability, and sets the jurisdiction.
Effective Date: 03-12-2025
Last Updated: 03-12-2025
Welcome to Alaigram
These Terms and Conditions ("Terms") govern your use of our website www.alaigram.com (the "Site") and the purchase of products including Books, Ayurvedic Hair Oils, Textiles, Jute Bags, Crochets, Toys, and Arts & Crafts (collectively, "Products"). The Site is owned and operated by Alaigram United Pvt Ltd, a company incorporated under the laws of India, with its registered office at S71, Centerspace, 284A, Anjanasree Arcade, Annankunnu Road, Kottayam, Kerala – 686001.
By accessing or shopping on this Site, you agree to be bound by these Terms.
1. General Conditions
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Eligibility: You must be at least 18 years old or visiting under the supervision of a parent/guardian.
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Accuracy: We strive to ensure product descriptions (especially for hand-crafted items like Crochets and Jute Bags) are accurate. However, minor variations in color or texture due to the handmade nature of these goods are not considered defects.
2. Product Specific Disclaimers
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Ayurvedic Products: The Ayurvedic Hair Oils and wellness products sold on this Site are based on traditional Ayurvedic formulations. They are not intended to diagnose, treat, cure, or prevent any disease. The information provided is not a substitute for professional medical advice. Always consult a physician before use, especially if you have pre-existing conditions or allergies. Patch tests are recommended.
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Toys & Puzzles: Please observe age recommendations. Small parts may pose a choking hazard for children under 3 years. Supervision is advised.
3. Pricing and Payment
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All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
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We reserve the right to modify prices without prior notice.
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Payments must be made via the authorized payment gateways available on the Site.
4. User Conduct
You agree not to use our Site for any unlawful purpose, including posting fake reviews or attempting to breach our security.
5. Intellectual Property
All content, including the Alaigram logo, text, graphics, and product images, is the property of Alaigram United Pvt Ltd and is protected by Indian copyright and trademark laws.
6. Limitation of Liability
To the fullest extent permitted by law, Alaigram United Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
7. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kottayam, Kerala.
8. Grievance Officer
In compliance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer are:
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Name: [Insert Name of Officer/Director]
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Address: Alaigram United Pvt Ltd, S71, Centerspace, 284A, Anjanasree Arcade, Annankunnu Road, Kottayam, Kerala – 686001
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Email: support@alaigram.com
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Phone: +91 92891 00797